Escalation and Resolution Policy

This policy is to help agencies and practitioners resolve differences of opinion about decision making in relation to vulnerable children. The Policy includes timescales for the stages of escalation, clarity about who to raise your concerns with at each stage, and forms for escalating cases.

It is important to remember that once you have escalated a concern and registered a disagreement that you find out the outcome so that you have confidence the matter is resolved to your satisfaction and that the outcomes for the child/ren are improved.